MediaBeacon provides training to help administrators and users learn how to manage and use the DAM. There are two standard training classes for system administrators that focus on how to configure, manage, and maintain MediaBeacon. See the Standard Training section for more info.
Additional custom training options are available to provide materials and sessions to help drive and sustain user adoption of your specific MediaBeacon instance. See the Custom Training section for more info.
The two standard MediaBeacon training classes are Web UI Configuration (for SaaS and On Prem) and Server Side Configuration (for On Prem). Sessions are offered once per month in virtual, instructor-led WebEx meetings that are recorded and sent to participants when the class is finished. All sessions are conducted in a group setting (not private) but customers have the option to arrange private classes, see Custom Training Offerings section for more information.
The MediaBeacon Web UI Configuration class is focused on the concepts and skills required to configure, manage, and maintain MediaBeacon.
Who should attend this training?
Users who are responsible to configure their instance of MediaBeacon in SaaS and/or On-Premise deployments should attend this training.
What are the expectations?
Each trainee will connect to a teleconference and training instance through an individual computer and complete hands-on configuration tasks during the training.
What will I learn?
The MediaBeacon Server Side Configuration class is focused on the concepts and skills necessary to install and maintain a MediaBeacon instance from an infrastructure perspective.
Who should attend this training?
Users who are responsible to install and maintain MediaBeacon in an On-Premise deployment should attend this training.
What are the Expectations?
Trainees will connect to a teleconference. Individual connections are not required.
What will I learn?
Ready to take the next step towards learning more about MediaBeacon Administration?
Classes are held at: 7am - 12pm CST
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Web UI Classes consist of five sessions, each five hours long, that are scheduled one per day. We will try to have these days be consecutive, subject to trainer availability.
Server-Side Classes consist of two sessions, each 4 hours long, that are scheduled one per day. We will try to have these days be consecutive, subject to trainer availability.
MediaBeacon Training Classes will be set up on an ad-hoc basis, generally run once monthly, subject to trainer availability.
In the form above, please choose the month for which you are requesting training, and the type of training requested.
Please have each prospective trainee sign up using the above form.
MediaBeacon offers a variety of training options that can be customized to match your instance of MediaBeacon and concentrate on functions specific to your organization.
MediaBeacon can create training materials and/or offer training services that focus on a specific user story. A user story is all of the steps a user takes in MediaBeacon to complete a specific task, or set of tasks, from start to finish. Training services and materials complement each other, so we recommend a combination of both to help train and sustain user adoption. Timing, pricing, and scope are custom to the situation.
Training materials are written documents that explain a user story. Training materials are helpful references to help train your users internally and drive user adoption. Examples of training materials include guides, playbooks, and videos.
Training services are private onsite or online sessions conducted by a MediaBeacon trainer for your users. These sessions can focus on a specific user story so that your administrators and users can learn and ask a MediaBeacon trainer about how to use the system efficiently.
The standard Web UI and Server Side configuration classes are also available as private online or onsite sessions.
Additional training service topics include installation, UI branding training, non-current version training, and more as needed.
To become a MediaBeacon Certified User, the qualified user is required to attend a customer care onboarding session. The session is private and provides certified users access to submit support tickets and communicate with the MediaBeacon customer care team.
Who should attend?
Users who field questions about MediaBeacon from within their organization and communicate with the MediaBeacon customer care team should attend.
To become a certified user for a SaaS installation, the user will need to complete the MediaBeacon Web UI Configuration training before the customer care onboarding session.
To become a certified user for an On-Prem installation, the user will need to complete the MediaBeacon Web UI Configuration Training and/or MediaBeacon Server-Side Configuration training.
